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Charlotte-Mecklenburg Utilities General Feedback Form
 

In order to better serve our customers, tell us what you think about our web site, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.

If question is related to My Citizen Service Portal (logging in, viewing or paying bill, etc.), please include your:

  • Login ID or Username
  • Account Number
  • Name on Account
  • Phone Number
  • Email Address

What kind of comment would you like to send?
Suggestion Complaint Problem Praise

What about us do you want to comment on?
     Other:

Enter your comments in the space provided below:
Email responses may take longer than two business days, as they are received by CharMeck 311 and forwarded to the appropriate group. Call 311 or 704-336-7600 if you need immediate attention, to start new account, or if you have questions about your water bill.

Tell us how to get in touch with you:

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